But by now things feel a little more permanent. Commitment and understanding naturally falters.
Then layer on the come-back-to-the-office/No! Stay away! hokey-cokey that we've just endured.
Then layer on the fact that many will be in fear of their jobs, their health, their security.
It's a time to be listening to your people. And listening hard, because there will be a complex mix of fears, confusion and fatigue.
So, you might need some help to work out how you're going to listen. You need a hand to devise the most meaningful questions. You might need an independent person to get "out" and listen first hand. You might need help to unpick what comes back. Independent, rigourous and dedicated to simpifying the complex - Reason Why can help.
