On a very long drive to a client, I was, as ever, sustained
by Radio 4. Especially a documentary on Internships. Following the death of Moritz Erhardt at Merrill Lynch, they
explored the long-working hours for juniors in the City. http://www.bbc.co.uk/iplayer/episode/b039rqqh/The_Report_Sleepless_in_the_City/
There’s the headlines. “If you’re not working 16 hours a
day, and at least 16 hours at weekends, you have capacity”. The “Magic
Roundabout” where interns cab home in the early hours, shower, change and get
back to work. A one-upmanship culture develops; interns feel they are judged by
their hours. Because, if they prove themselves, there’s the big cash prize of a
permanent job.
A lot else stood out. Interns don’t do much 9-5, all their
work arrives after that, so they just look
busy. Pitches involve dozens of conflicting amends. Prescription drugs are abused.
Physical and mental health suffers. Creativity, judgement and ethical thinking
are soon worn out of people. And, above all, project management might prevent it
all. But no, it’s all working hard, never working smart.
Is it worth it? It depends on what motivates this group. I
do know that, in part, I stepped out on my own to have greater control over how
I work. For me it’s a simple equation: smart work is rewarding, long work is
draining. So working smarter produces better thinking, service, products.
And is there a parallel with the economic crisis too? We
assumed credit could sustain us forever. It couldn’t. Aren’t many businesses
assuming that they can draw forever on the reserves of their employees’
stamina? Isn’t that a recipe for inferior, errored work that requires re-work, that
requires yet longer hours? Won’t that bubble burst too?
A lot of the political rhetoric now is about competing with
China, India, Brazil, Russia where – we’re lectured - millions willingly toil
long and hard. The inherent assumption is that we must match their dedication,
hour for hour. I don’t think we can compete like that. I don’t want to. I
believe we have to work smarter, not harder.
If we do, wouldn’t we all be happier at work too?
No comments:
Post a Comment