Thoughts, ideas and occasional practical suggestions from Sam Monteath @ Reason Why www.reasonwhy.uk / sam@reasonwhy.uk / +44(0)7949 970250
Tuesday, 7 May 2019
Not going the extra mile
When looking at employee engagement a lot, you’ll come across the phrase “going the extra mile” a lot too. It’s often cited as one of the benefits of employee engagement, or as a measure, or almost as a synonym.
I don’t like it. My association is always requiring more, without return. For starting early or working late. For an expectation of doing more than contracted. That’s not a fair deal. That’s the employee “going the extra mile”; the employer: “taking the p!ss”.
I love a lot of Engage 4 Success’s work, but at about 40s into their main video, an employee describes engagement as “… I’ll give you more of the real me. The one who stays late when it counts, the one who puts in the extra effort…”. Thanks, but no thanks.
Which I think is a shame, especially as the next line is “…the one who cares about what they do…”
That’s much closer to the real outcome of engagement. If you care, if you’re connected, if you’re involved - if you see the mutual benefit of doing this well - then the likelihood is you’ll DO it well. You’ll give it more thought, weigh a few more options. It’s not “that’ll do”, it’s “that’ll work!” It’s more brain than brawn; smart work, not hard work.
I’m looking for a new idiom to replace “going the extra mile”. Ideas? employeeengagement engagement extramile
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