Friday, 3 April 2020

Tip 5: You have a duty to keep listening


There’s a lot of goodwill about at the moment.

We know that some people are struggling and we go out of way for them, or we give them generous latitude. We recognise the contribution of lots of people that, frankly, society didn’t use to have much time for. 

As citizens and consumers we’re putting up with things that would have seemed extraordinary just days ago. “I can’t go to the shop when I want, and when I do, I have to queue?!”

And that means your people will – gladly – put up with a lot. But that doesn’t mean they’re not anxious, distracted or just confused. Their wellbeing may be really suffering.

So, please, don’t ask once, keep asking. Few things are certain right now. Make sure one of them is that people know their employer cares.


I’m offering free advice or tips to employers, HR or Internal Comms teams to help them understand their employees’ needs in this new world. Get in touch if I can help.
 


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